Refund Policy

Return & Refund Policy

Thank you for supporting our brand. Each item is made to order, and we take pride in delivering high-quality products.

Damaged or Defective Items
If your item arrives damaged, defective, or with a manufacturing error, we will gladly provide a free replacement or refund.
To process your request, please contact us within 30 days of delivery and include:

Your order number
A clear photo of the issue
A photo of the full item

Once reviewed and approved, we will arrange a replacement at no additional cost or issue a refund.

Returns & Exchanges
Due to the custom, made-to-order nature of our products, we do not accept returns or exchanges for:

Incorrect size selection
Buyer’s remorse
Preference changes

Please review product details and sizing information carefully before placing your order.

Order Issues & Support
If you experience any issues with your order, please reach out to us. We’re committed to making it right whenever possible.

Contact Us
For any questions or concerns, please contact us at:
southfieldalumniapparel@gmail.com

We appreciate your understanding and support of our made-to-order process.